Privacy Policy

This policy describes the processing of personal data by Leche Media in connection with how you use and interact with our website www.lechemedia.co.

This Privacy Policy should be read in conjunction with the [terms] that describe the conditions under which you may use this site and its services.

If you have any further questions about this Privacy Policy, please contact us at  privacy@leche.media.

This document describes:

  1. Important information about us

  2. Personal Information we collect

  3. How we get this information

  4. How we use this information

  5. How long we store this information

  6. With whom do we share this information

  7. How we protect your information

  8. Minor Policy

  9. Privacy FAQs

Important information about us

This document sets out information about how we collect and process your personal information when using our website, including information that you provide through our site when you subscribe to our newsletter, or participate in a survey. 

Controller

This Privacy Policy is issued on behalf of Leche Media, so any use of “Leche Media”, “we” or “us” in this document refers to Leche Media.

Third Party Links

This site may contain links to third party websites including affiliate website links, plugins and applications. Going through those links may allow those third-party websites to collect data about you.  We are not in control of those websites and are not responsible for their content. When you leave our site, we recommend that you read the privacy policies of sites you visit.

Personal Information we collect

Personal Information means any kind of information relating to an identified or identifiable natural person.

Because of our wide range of work and for other different reasons, we need to use your personal information. Data collected consists of:

  1. Identity and contact information: including name, email address, date of birth, phone number, physical address for shipping ;

  2. Preference information: information on the type of product and service purchased on the website and the type of product and service of your interest;

  3. Financial and transaction data: including bank account information, card number, email address, postal address, phone number, passport information;

  4. Technical and Usage Information: Contains information about how visitors use our site.

  5. Marketing data: includes the individual's choice to receive marketing material from us, including the consent you have given us;

  6. Information used to provide the services: this includes information that the user has provided to us or generated by us while providing the product or service to our customers.

  7. We may also record communications if you contact us by email or other means.

How we get this information

We collect this information in a variety of ways, including:

  1. Direct Contact: While individuals may provide personal information by contacting us by email, phone or other means, we may collect personal information, such as financial information from [payment providers] for processing a transaction. 

  2. Our Website: Automatically collected information includes your browser type and version, the operating system you use, date and time of your interaction, and may also include your IP address, Mac ID, device ID, and browser settings.  We use cookies to provide us insights about how to provide you with the best experience when you browse our site. However, users can block cookies. More information about how we use cookies and how we gather information through cookies can be found in our Cookie Policy

  3. Third Party or publicly available sources: We may collect personal information about you from a variety of third parties and public sources, such as:

  • Technical data from the following parties:

    • Analytics providers such as Google;

    • Advertising networks like Google;

    • Search information providers such as Google;

    • YouTube embeds;

    • Soundcloud embeds;

    • Facebook pixel;

    • Wix Analytics.

How we use your personal information

We will use your personal information on the basis:

  • If it is in our legitimate interests.

  • When it is necessary to comply with a regulatory or legal obligation.

We use personal information in a variety of ways, including:

  1. Contractual necessity: For fulfilling a contract with you, e.g. when you purchase certain products or services from us.

  2. Legitimate Interests: In accordance with our requirements to pursue our legitimate interests such as:

    • Manage and improve accounts registered on the website to enhance user experience.

    • Managing and securing registered online accounts.

    • For monitoring all registered online accounts to investigate and/or report: terrorism, misrepresentation, fraud, and crime.

    • For providing advertisements (via Facebook and Google ads).

    • We may use personal data in case of legal claims against the company, partners, and for the purpose of investigation including disclosure of information in case of litigation.

    • Providing customer/user insights based on his/her behavior to drive targeted direct marketing.

    • Improving our communications with you.

    • Investigate any complaints you may have received about our services, website and products.

    • You can request to get more information on our legitimate interests by contacting us at contact@leche.media.

  3. For providing services to customers.

  4. For recruiting employees and members.

  5. For supervising and managing our partners or employees;

  6. To promote our products and services through email marketing campaigns;

  7. To fulfill our audit or insurance obligations;

  8. Legal Compliance: to comply with applicable laws and legal procedures, including legal claims, investigations and litigation.

  9. Consent: We send direct marketing messages via SMS/email/phone/online about our products/services that we believe may be of interest to you. These are sent only if you have provided your personal information during a registration process, through an online account on the website, or directly at the offices. You can opt out of online marketing messages by following the unsubscribe link in any of the newsletter emails sent. You can also opt out by sending us a direct message at newsletter@subscriptions.leche.media

Update your account preferences on our website, or contact us directly at our address members@leche.media.

How long we keep your information

We store personal information in accordance with the category of the information.

 

When determining the retention period, we take into account the purpose for which personal data was collected. For more information, see our Privacy FAQs.

With whom we share your information

  1. We may share the collected personal information.

    • When outsourcing certain services (for example, photocopying or IT services).

    • With our professional advisors (for example, our bankers and insurers).

    • With regulatory authorities and law enforcement agencies if mandated by law.

    • With trusted third parties who help us in operating our site, conduct our business, or provide services to you (provided that the party maintains the confidentiality of this information).

    • Third party service providers who process personal data on our behalf.

    • Prospective purchasers of all or part of our assets or operations, and professional advisors related to purchases.

  2. We do not sell personal data to third parties. Third parties with whom we share your personal information, in order to improve the user experience, are required to use that information in accordance with law and have the responsibility of its security. A user can disable data transfer to third parties by clicking the “Do Not Sell My Personal Information” link at the footer of our website.

Security

We recognize that your personal information is important to you and we take that responsibility seriously, so we take a few fundamental measures to keep your information safe when you use our services.

 

We do not share your personal information outside of our company. If we choose to transfer your personal information outside of our company for any reason in the future, there are procedures in place to ensure that these third parties process your personal data with the same level of security as it was processed inside our company.

 

We do not sell your information to third parties. If you have any further questions, please contact us at privacy@leche.media.

Fraud Prevention

If you are buying from our website. We can use automated prevention tools as part of counter-fraud measures. Your purchase may be denied if your bank rejected your payment or if other factors conclude that the transaction is fraudulent. If you have any questions about this, please contact us at support@leche.media.

Minors

We comply with Children's Online Privacy Protection Act 1988 (COPPA) and do not collect information from anyone under the age of 18. Our websites, products and services are intended for people who are 18-years-old or older.

Visitors under the age of 18 are not allowed to subscribe to our services or provide personal information in any form on our website or application. We encourage parents to monitor their children's online activities.

Privacy FAQs

  1. What rights do I have over my personal data?

 

You have the right to request:

  • A digital copy of your personal information.

  • To correct your personal information if your personal information is inaccurate, incomplete, or outdated.

  • To delete your personal information from our database.

  • Stop processing of your personal information (processing will temporarily stop).

 

   2. How long do we keep your information?

 

We only retain your personal information for as long as necessary based on the purposes for which we collect it, including meeting legal, accounting, or reporting requirements.

When we process your personal and transaction data, we do it as long as your account is active and for 7 years thereafter, but not further than that.

If we process your information for marketing purposes, we do so until you ask us to stop it.

Contact us

If you have any questions about our Privacy Policy, please contact us at privacy@leche.media.